People at the heart of the group
People and people management are at the heart of our Group. With company roots dating back some 150 years, it is a major challenge to pass on corporate culture and values to hundreds of newcomers per year. For those who have stayed with us for many years, extended vocational training, refreshing courses and management
seminars are essential tools of what the EU Lisbon Summit Declaration has called ‘lifelong learning.' In the war for talent, DEME is looking for the very best professionals. Since people are our best asset, far-reaching programmes have been developed
as an introduction for starters, for acquiring or
refreshing vocational skills or for detecting and
stimulating leadership capabilities among young
professionals.
At the end of 2008, our Group employed some 3700 people. Their backgrounds are on the five continents,
making DEME a truly multicultural group of companies.
The number of staff and crew have grown in a
spectacular way, along with the business. We have
welcomed no less than 1000 newcomers over the past
four years. This has created enormous challenges.
We have a young and enthusiastic workforce, yet
no one is born or was graduated as a dredging
professional. Vocational training is essential. Even more important is to pass on corporate values to the younger
generation. DEME corporate culture has always been
characterized by a very strong work ethic, including a lot
of flexibility and adaptability.
Training to create cohesion
It is our mission to build strong ties of cohesion between
newcomers and experienced staff. In addition, we want
to find a balance between local cultural backgrounds
and traditional values in our Group. Finally, technological
innovation and geographic expansion requires
permanent learning. However, we don’t just focus on
technical training. Attitude-training and awareness for
the exchange of information are important concerns just
as well. To this effect, a variety of training opportunities
are offered: traditional class teaching with interaction
of all participants, training by simulation, e-learning and
corresponding courses.

Simulators: training in virtual reality
Times have long gone that on-the-job training was the common standard. On board or on site, we just
don’t have the time any more for personalized training. In addition, professional risks have increased and the
responsibility of some operators is enormous.
We strongly believe in the use of simulators for training purposes. Yes, there is a very serious initial investment.
But you can practice the theory that was taught.
And although the environment is an artificial one, the
most often heard comment of sometimes sceptical
participants is: ‘It’s almost real.’
We currently offer several opportunities for training on
simulators. Sailing practice is learnt on the ‘Full Mission’-
simulator of the VDAB training centre in Zeebrugge.
In our training centre at Lambersart in France students
can optimize their skills on a cutter simulator. As from
mid-2009 an engine room simulator will be available at
the Maritime Training Centre in Zeebrugge. In the past
years we have gained a lot of practical experience with
these simulators. A team of experienced professionals
from different backgrounds is supporting this kind of
vocational training.
Training tools work as a valuable cocktail
Our e-learning programme is a very fine example. Beginning 2009, we started up a module ‘cutter
heads’, allowing studying at different places and at
various pace. In between chapters, small tests are
organized before you are allowed to continue with
the next module. If we receive positive feedback,
this new learning method may be extended to other
modules. Another example is the DEME Navigator, an
ideal platform for self tuition from a distance. It is very
popular for training programmes like Basics4Starters
and DEME 2020. Since keeping learning documentation
up-to-date is quite a challenge, a platform like DEME
Navigator is a useful tool. It allows to find updated
versions of courses that were previously followed.
Sometimes didactic material is passed on by way of a
cd-rom or a dvd. This was the case at a 2-day training
on ‘Managing Contracts under FIDIC’, organized by
Trent Consulting.

Basic4Starters:
Introduction and familiarization courses for newcomers
A 3-day introduction programme for newcomers,
Basics4Starters, has been organized for three years
now. After six months in service, this course is offered
to all staff and crew. During this seminar, participants
are given an intensive insight into DEME structures and
operations, internal communication and reporting tools.
In addition, opportunities are offered for networking
and meeting management.
DEME 2020:
targeting future project and area managers
An intensive coaching and training programme is organized for high potentials who are willing to fully
commit themselves for a career on site. The programme
covers three main themes: people management,
contracts management and business management. In
practical terms, these three themes are presented in a
12-day training, offered in cooperation with Flanders
Business School. In addition, a 2-day training on
managing contracts under FIDIC is organized; there is
a regular opportunity for the exchange of information
and networking; and particular attention is given to
an intensive, polyvalent coaching and feedback of all
participants on different project sites. In 2008, a first
group of 14 people has followed this training path. In
the eyes of the participants, the programme was both
instructive and useful: “an eye opener.”
Seminars and in-house training courses:
a powerful internal communication tool
Our Project Management Team seminar has been
very successful. It brings project managers and site
administrators together for a broad discussion on their role, mutual co-operation, and a critical exchange
of views with regard to their job content and their
concerns. In 2008, two Project Management Seminars
took place. A similar success can be noted for our Area
Management Team seminar, of which equally two were
organized (with a presence rate of no less than
98 %). During these 2-day meetings, an update is
presented of the corporate vision and strategy as they
are put in practice in the different areas of our Group.
Since there is no scholarly education in dredging, we
attach great importance to advanced training. We
stimulate young staff to obtain a certificate from the
Dutch VOUB/VOUK training courses: both for advanced
execution of dredging and for coastal defence. In
addition, we organise in-house preparatory courses for
these VOUB/VOUK certificates. DEME staff who would
like to obtain or refresh technical knowledge are also
eligible for following these courses.

Safety training: a top priority
We have experienced that safety training packages
directly influence safety results. A great variety of safety
packages is offered, with two new initiatives in 2008.
As the DEME safety policy has been focused on Belgian
legislation so far, we have now developed a course that
includes other countries as well. A common base for
an on-site safety policy is an important trump indeed.
Another first was the organization of a specific course
for heavy equipment operators. Certification of these
people seems to be simple logic, however until recently
no operators license was needed for working with the
heaviest earth moving machines. This has now changed,
and in 2008 some 90 operators in Belgium received
their ‘driver’s license.’ This safety programme will be
extended to all our sites abroad.
'Belgian Top Employer' once more!
Improving the work atmosphere is a permanent
concern. We are proud for having been nominated ‘Belgian Top Employer’, already for the second time. The
award is a recognition for our labour conditions, our
positive corporate culture, our training opportunities,
and our advancement and promotion opportunities.
DEME has also assigned an external consultant for
listing up views and opinions with our staff. The idea
was to identify strengths and weaknesses in our HRDpolicy.
The results of this survey have been translated in
several improvement projects which are currently been
implemented. We anticipate a similar survey in 2010.
D.R.I.V.E. and Lean Six Sigma (L6S)
In the middle of 2008 an overall D.R.I.V.E.-programme
was started throughout the entire DEME Group. DRIVE
is a clever acronym that stands for “DEME’s Resolve
on Innovation and Value Engineering.” This initiative is
based on two principles: The Six Sigma principle and
the Lean principle. Both optimization principles are best
applied to recurring actions.
This ambitious programme aims at increasing
productivity and decreasing cost in a systematic and
structured way in combination with innovative and
problem-solving thinking.
In order to take up this challenge, DEME chose to
implement the ‘Lean Six Sigma’ (L6S) methodology.
This process improvement programme is a combination
of the ‘Lean’ methodology, which aims to eliminate
non value adding activities and the ‘Six Sigma’ methodology that tries to reduce variability. The best
of both worlds makes a process run faster, cheaper
whilst not cutting back on quality. L6S, in contrast to
many other process improvement strategies, offers a
structured methodology to detect, execute and followup
improvement projects.

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